To handle all incoming documents to verify the identity of customers according to the job procedures

To handle all incoming/outgoing customer calls

To handle all written customer inquiries

To response to all customer inquiries

To represent the company professionally in all contacts with customers, to follow the industry standards and internal quality criteria and thereby increase the level of customer satisfaction (incl. number of positive customer feedback)

To address customers in friendly and respectful manner according to the general principles of ethics



Required language(s): English, Hindi/Marathi, Bengali, Tamil, Telugu, Urdu

At least 1 Year(s) of working experience in the related field is required for this position.

Preferably Junior Executive specialized in Customer Service or equivalent


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